Essential information

Supplements

We aim to keep any supplements to a minimum and to let you know upfront what you might reasonably expect. Our prices are based on 2 people sharing a bedroom, so (apart from single travellers) there are no under-occupancy surcharges, and discounts apply for 3 or 4 adults sharing a room. Groups of 10 or more get an even better discount – call us for details or email our new groups department; groups@frontier-travel.co.uk

Prices

With so many special offers, free nights and early booking specials available, we want to ensure that you get the best and most up-to-date price available, so for that reason, prices are featured on our website and are not included in the brochure. We have, however, included a 7-night package ‘lead-in’ price (per person of 2 sharing a room) for each property, as a guide. We can now take bookings online, so either a visit to www.frontier-ski.co.uk, or a call to one of experienced sales staff on 020 8776 8709, will give you up-to-theminute accurate quotes in an instant – contact us to get your best ski holiday price!

Car hire

Whilst for certain resorts, car hire is not needed it can be an added bonus when travelling in the Rockies – especially if you are planning a multi-centre itinerary. Canadian roads are kept as clear as possible in the winter so 4x4s are not a necessity in most areas, however, they are fun to drive and certainly give one an added feeling of security. We will ensure we give you the right car to suit your party size and needs.

We have negotiated some very competitive rates with Thrifty Car Rental. All vehicles include unlimited mileage, PDW (Physical Damage Waiver) for one driver and spouse or partner, (Extra drivers $10 daily) $1million third party liability insurance coverage, most taxes and airport fees, although some extra charges may apply – currently Calgary $4 daily and Montréal $0.70 daily. These will be added at time of booking. Minimum age for car hire is 21 (drivers between 21 and 25 will have to pay a supplement of $25 per day). Personal Accident Insurance Plus and Personal Effects Coverage, if required, cost $5.99 each plus tax per day, while ski racks cost $10 per day but cannot be affi xed to compact cars. A credit card will have to be provided but usually the units offer little or no maintenance – we can advise on service levels at the time of booking.

Accommodation

The quality of your accommodation is obviously vital to the success of your holiday and we aim to get the perfect property to suit you and your needs. Information on the properties includes details on location, amenities and the type of accommodation on offer; all of the accommodation in the brochure is of 3-star quality or higher. Unless stated, all hotel rooms have ensuite bathrooms, hairdryers, telephones, televisions (many with pay movies, Playstations and Nintendos), and most have tea or coffee makers. The majority of the hotels we feature have 2 double beds in each bedroom. The self-catering properties have a variety of bedding options; we will tell you if there is limited space. Condominiums are well equipped and provide all the linen, towels and crockery you will need. Full, daily housekeeping will sometimes be included,

Most self-catering units have sofabeds in the living area, fireplaces and kitchen facilities, and either in-suite washer/dryers or communal coin-operated laundries. Depending on availability at time of booking, we may have to change the supplier of the accommodation, in which case, all prices and free night offers would be subject to change.

Ski extras

We have negotiated special rates for you on lift tickets, rentals and ski school programmes. These include free ski days, free kids’ ski lessons and equipment rental, and early booking discounts. Many of these offers will not be available in-resort, and if you are travelling at peak times, you could miss out on getting the latest equipment, or on getting into the ski school programme best suited to you and your family. Let us pre-book all your ski extras for you before you go, leaving you more time to hit the slopes without any hassle. You will also save money compared to in-resort prices. Full details on your resort will be sent with your confi rmation and invoice to enable you choose the correct services to suit you. Call us to get details of all the ski school programmes, childcare options and lift and rental packages, or visit our website, www.frontier-ski.co.uk

Representation

We use Canadian representatives in many of our resorts and they, like us, really know the area and will treat you as an individual and not just a number. You will be contacted on arrival, and from thereon in, someone will be there if you need help, otherwise you will be left in peace to enjoy your holiday. In some resorts, such as Big White, the resort staff provides the service that would have been undertaken by our rep.

Ski friends

An added bonus is that all resorts have local volunteers who act as ‘ski friends’ and will, completely free of charge, show you round the mountains and take you to check out their favourite runs.